Interview with Patti Hunt
1. Tell us about you?
I love reading and being inspired by visionary people. Right now, I like what Umair Haque, Tim Brown, Kevin Kelly, Seth Godin and Ray Kurzweil have to say. Each one offers a compelling (and sometimes controversial) version of what the future looks like and each acknowledges the need to actively design the outcomes we want.
I want to love my bank and my Telco. Which is why I’m also interested in helping businesses reconnect with their employees and customers on a personal level, through human-centred design. I think that any businesses can become more sustainable, resilient – even lovable – if meaningful, authentic interactions between people are part of its DNA.
2. What will you be teaching at UX Hong Kong 2013 and why is it important as it relates to a program of learning?
For my discussion group, I hope to create a friendly atmosphere, where people can explore the topic, have fun and learn from each other. If I teach anything, it will be accidental.
3. What/who are you looking forward to see in Hong Kong?
I am looking forward to meeting a bunch of positive and engaged people who share my interest in human-centred design.
4. What topics are on the horizon for UX that interest you?
I’d like to see how UX as a practice continues to evolve to accommodate new technologies and interfaces across multiple channels and touchpoints. I’m also keen to see how more strategic applications of design (such as service design) are gaining traction in Hong Kong and across Asia.